【2. Check-in, Room Use, and Guest Registration】

■ Check-in：3:00 p.m. – 11:00 p.m.（An additional fee of 1,000 yen will be charged for late check-in between 11:00 p.m. and 12:00 a.m.）

■ Check-out: by 10:00 a.m.

■ No check-in after 12:00 a.m.

■ Guest room hours: 3:00 p.m. – 10:00 a.m.

Late check-out on the day of departure is allowed until 12:00, with an extra fee of 1,000 yen per hour.

■ Luggage storage service is available only on the day of check-in and the day of check-out.

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【3.Hotel Facilities and Services】

■Main Facilities:

・Free Wi-Fi, lounge, shower room (with shampoo, conditioner, and body soap).

・Private rooms: power outlet, reading light, hanger, curtain.

・Dormitory rooms: locker with key, reading lamp, privacy curtain, hanger, power outlet.

■ Amenities and Rental Items (with Prices)：

 ・Rental: bath towel / hair dryer / hair iron / hanger

・Free: face towel / toothbrush / cotton swabs / brush / earplugs / slippers / razor

・200 yen: skincare set (facial cleanser, toner, lotion) / socks / laundry detergent

 

【4.Guest Rules, Conduct Guidelines, and Prohibited Items/Behaviors】

■Regarding Quiet Hours

Quiet Hours are from 10:00 p.m. to 8:00 a.m.

■ Regarding Kitchen Use

・The kitchen is available for use from 6:00 a.m. to 11:00 p.m.

・All cooking utensils and dishes must be washed and returned to their proper place after use.

・All shared areas, including the kitchen and living room, must be cleaned by users after each use.

・The refrigerator is a shared facility. To ensure all guests can use it comfortably, please label your items with your name, date, or a distinguishing mark using the provided writing tools.
The management assumes no responsibility for lost items or any disputes regarding ownership.
Unlabeled items may be disposed of after one week from the date of inspection, so please take care to label your belongings.

■Regarding Use of the Shower Room and Washroom

・The shower room is available for use 24 hours a day.

・Guests are requested to use water facilities, including the shower room, washroom, and toilets, in a clean and respectful manner.

・The following are prohibited: prolonged use of facilities, unnecessary water consumption, and any actions that hinder other guests from using the facilities.

・Please do not pour hair, paper, foreign objects, food, or grease into drains, toilets, or sinks, as this may cause clogging or damage to the facilities.

・All provided items, such as shampoo, are for shared use. Removal or excessive use is strictly prohibited.

・The following activities are strictly prohibited in shower rooms and other water areas, as they may soil or damage the facilities: hair dyeing, bleaching, laundry, coloring, or excessive use of detergent.

・After using the facilities, ensure that water, hair, and other debris are cleaned up, and return the area to its original condition for the next guest.

・If facilities are damaged or soiled in violation of the above regulations, the responsible guest may be held liable for repair and cleaning costs.

■ Prohibited Conduct within the Facility

The following behaviors are strictly prohibited within the facility.
This facility operates in close cooperation with the Chiyoda Ward administration, police, fire department, and the local community.
Please understand that non-compliance with our instructions or requests may necessitate police intervention.
Should any prohibited behavior be detected, appropriate actions such as warnings, eviction, fines, or reporting to authorities may be taken.

・Drunkenness, Excessive Noise, Loud Behavior, Violence, and Any Acts Causing Disturbance.

・Prohibition of Bringing Hazardous Materials (Explosives, Poisonous Substances, etc.).

・Entry of Visitors Without Permission is Prohibited.

・The preparation of food that produces strong odors and the hosting of parties are prohibited.

・The use of open flames, such as burners, is strictly prohibited.

・Engaging in Illegal Activities or Possessing/Using Illegal Substances is Strictly Prohibited.

・Placing items other than bedding, such as clothing, on the beds (e.g., for drying) is prohibited.

・Smoking is prohibited inside the facility, except in designated outdoor smoking areas.

・Taking or Stealing Items Belonging to the Facility is Strictly Prohibited.

■ Prohibited Conduct in the Vicinity of the Hostel

n accordance with instructions from the Chiyoda Ward administration, police, fire department, and the local community, the following behaviors are strictly prohibited in the vicinity of the hostel.
Should any prohibited behavior be observed, appropriate measures such as warnings, eviction, fines, or reporting to authorities may be taken.

・Speaking Loudly / Loud Conversations

・Acts of Violence

・Writing or drawing on walls and property is strictly prohibited.

・Use of dangerous items such as explosives or poisonous chemicals is not allowed.

・Gathering or Loitering in the Facility or Surrounding Areas is Prohibited

・Remaining in the Facility Without Permission is Prohibited

・Smoking is prohibited

・Eating and drinking is prohibited

・Leaving or Dumping Trash is Prohibited

・Engaging in Illegal Activities or Using Drugs is Strictly Prohibited

■ About Smoking

・The entire facility is non-smoking. Smoking is permitted only in designated outdoor smoking areas.

・To respect the surrounding community, guests are requested to vacate the smoking area immediately after use.

・The designated outdoor smoking areas may be used between 6:00 a.m. and 11:00 p.m.

・The outdoor smoking area is for hostel guests and staff only. Non-guests, including those accompanying guests, are strictly prohibited from using it.
If violated, a fee of 10,000 yen per person will be charged on-site.

・After using the designated outdoor smoking area, please dispose of cigarette butts in the provided ashtrays.

・After smoking, please use the provided deodorizing spray and be considerate of neighbors and other guests.

・If smoking, including e-cigarettes or vapes, is detected in guest rooms, or confirmed through reports from other guests, a cleaning and deodorizing fee of 10,000 yen will be charged.

・A cleaning and deodorizing fee of 10,000 yen per person will also apply for smoking in non-designated areas.

■ Guest Capacity, Age Limits, and Guest Eligibility

・If the actual number of guests exceeds the number reserved, a fee of 10,000 yen per additional guest will be charged on-site.

・For safety reasons, we do not accept guests under 18 years old, even when staying with family.

・Please note that the facility is not wheelchair accessible or barrier-free. We are unable to accommodate guests who require care or assistance.

■ Responsibility for Keys, Valuables, and Personal Items

・Guests are advised to use their keys carefully.

・Please keep your key with you at all times and lock your room or dormitory door whenever you go out.

・Guests will be charged 3,000 yen for the replacement of a lost key.

・Free locked lockers are provided on each floor. Guests are responsible for managing their own valuables.

・In the event of loss or theft, the hostel cannot be held liable.

・We will make every effort to contact the owner regarding any personal belongings left after checkout. If the owner cannot be reached or remains unidentified, the items will be held for one week from the date they are found, after which they will be disposed of.

・An additional fee will be applied for the disposal of trunks or items exceeding a certain size.

■ Cleaning and Waste Sorting

・Cleaning of rooms and the facility is generally done daily, but for consecutive stays in private rooms, it is performed once every three days.

・Please separate your garbage (burnable waste, cans, bottles, PET bottles) in the facility.

・Disposal of large items such as cardboard boxes or trunks is not allowed. Violations may result in claims for damages.

■ Response to Equipment Malfunctions or Issues

・In the event that any facility equipment malfunctions or issues arise, or if any supplied amenities are found to be defective, we may ask you, after providing an explanation and obtaining your understanding, to change your room or bed, or to exchange the relevant amenities. In such cases, refunds cannot be provided unless there is a special reason.

・Our staff will make every effort to ensure all guests enjoy a comfortable and pleasant stay. We sincerely ask for your understanding and cooperation.

■ Fire Safety and Safety Management

・Intentional activation of fire alarms by guests is strictly forbidden. If discovered, a fine of 50,000 yen will be imposed.

■ Procedures in Case of Incidents or Emergencies

・If a dispute occurs between guests, the following measures will be taken.

・Guests are kindly requested to cooperate with one another to avoid conflicts.

・Should any trouble arise between guests or with third parties within the facility, please notify our staff immediately to prevent inconvenience to other guests.

・While the hostel will respond appropriately within its capacity, the cause and responsibility for any trouble should, in principle, be resolved between the parties involved.

・Should guests fail to follow staff instructions in the event of a dispute, the authorities may instruct us to contact the police.

・If the hostel suffers damage due to a guest’s actions, a claim for compensation will be made.

・Any damages or losses resulting from a dispute are the responsibility of the parties involved. The hostel and its staff are not responsible.

【5.Emergency Response】

■In case of fire: Evacuate through the emergency exit → Contact the front desk.

■ In case of medical emergency: Call 119 → Contact the front desk.

■ In case of an earthquake: Follow facility announcements and staff instructions.

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